Shipping policy

Last Updated: July 2026

Thank you for shopping with Dropout Club. We're committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for information about processing, delivery, and shipping charges.

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During new product launches, promotions, or holiday seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times are:

  • Standard Delivery: 3–7 business days
  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Free Shipping may be available on qualifying orders during promotions or when your order meets the minimum purchase amount displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking information (where available), allowing you to monitor your shipment's progress.

Delivery Address

Please ensure your shipping address and contact information are accurate before completing your order.

Dropout Club is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver all orders on time, unexpected delays may occur due to:

  • High order volumes
  • Public holidays
  • Weather conditions
  • Courier service disruptions
  • Remote delivery locations

We appreciate your patience and understanding in such situations.

Failed Delivery Attempts

If a delivery cannot be completed because:

  • The customer is unavailable,
  • The address provided is incorrect,
  • Or the courier cannot access the delivery location,

the courier may attempt redelivery or contact you for further instructions. Additional shipping charges may apply if a package must be resent.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Clear photos of the product
  • Photos of the packaging (if applicable)

Our team will review your request and arrange an appropriate solution.

International Shipping

International shipping may be available for selected countries.

Delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page. We'll be happy to assist you.

Shipping Promise

At Dropout Club, we carefully prepare every order to ensure it reaches you in excellent condition. Our goal is to provide a smooth, reliable, and transparent shipping experience from checkout to delivery.